Shipping Policy

Processing Time
All custom tumblers are made-to-order, which means each one is crafted specifically for you. Please allow 3-5 business days for production before your order is ready to ship.

Shipping Time
Once your order has been processed and shipped, delivery times will depend on your location and the chosen shipping method. Standard shipping typically takes 3-7 business days within the U.S., though this can vary based on the carrier.

Important Note on Shipping Delays
We work hard to ensure your order arrives as quickly as possible, but shipping times are ultimately in the hands of the carrier (e.g., USPS, UPS) once your package leaves our facility. During busy seasons or due to unforeseen delays, shipping may take longer than expected. While we are not responsible for delays caused by the carrier, we provide tracking information so you can easily monitor your package's journey.